[SOLVED] Invoice amount different from billing
- beginnerCB
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13 years 8 months ago #138951
by beginnerCB
[SOLVED] Invoice amount different from billing was created by beginnerCB
I am testing registrations on my new site and I have a problem. The test plan is for US$1 with a tax rate of 13%. The billing to Paypal shows as $1.13, but the invoice that is created in CBsubs shows the "total before tax" at $0.87 and then adds in the $0.13 tax for a Total of $US$1.00.
I have looked for a flag that says whether the tax is included or not and have not found this setting. I am not sure where else to look for this problem or what else could be wrong (or setup incorrectly).
Can someone point me to different places that I can check?
I am using Joomla 1.5.20; CB 1.2.3; CBsubs 1.0.3
Thanks in advance.
Post edited by: beginnerCB, at: 2010/07/29 16:49
Post edited by: krileon, at: 2010/07/29 21:33
I have looked for a flag that says whether the tax is included or not and have not found this setting. I am not sure where else to look for this problem or what else could be wrong (or setup incorrectly).
Can someone point me to different places that I can check?
I am using Joomla 1.5.20; CB 1.2.3; CBsubs 1.0.3
Thanks in advance.
Post edited by: beginnerCB, at: 2010/07/29 16:49
Post edited by: krileon, at: 2010/07/29 21:33
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krileon
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13 years 8 months ago #138976
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re:Invoice amount different from billing
This is a known issue and to be fixed for next release. It's simply subtracting the tax instead of adding it. It is purely cosmetic however and does not affect the actual purchase amount.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- beginnerCB
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13 years 8 months ago #138984
by beginnerCB
Replied by beginnerCB on topic Re:Invoice amount different from billing
Thanks for the response. I can stop looking for incorrect settings and wait for the next release to correct this bug.
However, it is a bit more serious than being cosmetic. A user is charged the subscription rate PLUS tax yet his invoice shows that he was charged a subscription that INCLUDED tax. That is not good and could cause a lot of issues and discussions with new subscribers.
I hope that the fix comes soon.
In the mean time, I will turn off the front end invoice and hope that their email from Paypal is sufficient to them as proof of payment.
However, it is a bit more serious than being cosmetic. A user is charged the subscription rate PLUS tax yet his invoice shows that he was charged a subscription that INCLUDED tax. That is not good and could cause a lot of issues and discussions with new subscribers.
I hope that the fix comes soon.
In the mean time, I will turn off the front end invoice and hope that their email from Paypal is sufficient to them as proof of payment.
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