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Duplicate emails

  • wjgadmin
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1 year 1 month ago #333342 by wjgadmin
Replied by wjgadmin on topic Duplicate emails
This is also happening when using Stripe's hosted checkout.

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  • krileon
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1 year 1 month ago #333343 by krileon
Replied by krileon on topic Duplicate emails

This is also happening when using Stripe's hosted checkout.

Even after the recent update? With live payments or only with test payments?


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1 year 1 month ago #333345 by wjgadmin
Replied by wjgadmin on topic Duplicate emails
Apologies, I've thouroughly tested this now. I can confirm it is not doing it on the hosted checkout, but it is every time via the inline form. That being said, the payment seems to have gone through almost instantly and seems as fast or faster than any other company site.

But I understand a second can make a difference via code. That being said, this seems very standard so I'm confident Stripe has a normal solution for this. I will leave it on hosted checkout for now, so hopefully we are good until you can get in a fix. The inline form is much preferred as it seems like a smoother checkout, but given the security measures from other countries, perhaps the hosted checkout is best anyway.

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1 year 1 month ago #333346 by krileon
Replied by krileon on topic Duplicate emails
Ok, have installed a patched build of CBSubs Stripe. This build implements a timeout, support for idempotency_key, and processing order for charge webhooks. Please let me know if issue persists. I'm not able to replicate so it's a timing problem a bit exclusive to your site at this point.


Kyle (Krileon)
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The following user(s) said Thank You: wjgadmin

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1 year 1 month ago #333347 by wjgadmin
Replied by wjgadmin on topic Duplicate emails
Thank you, may I know where to find the patch build? I will get that installed and keep you updated if the problem persists.

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1 year 1 month ago #333348 by krileon
Replied by krileon on topic Duplicate emails
It's already installed on your site. If you need a copy of it for a separate install I can provide it via email.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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