Duplicate emails
- wjgadmin
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1 year 3 weeks ago #333350
by wjgadmin
Replied by wjgadmin on topic Duplicate emails
Oh I see.
I believe something may have occurred during the patch as I was cleaning things. I've posted another topic for that just in case
I will PM you the link to that topic to keep them separate.
I believe something may have occurred during the patch as I was cleaning things. I've posted another topic for that just in case
I will PM you the link to that topic to keep them separate.
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krileon
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1 year 3 weeks ago #333352
by krileon
Kyle (Krileon)
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Replied by krileon on topic Duplicate emails
That's unrelated and just due to a bad entry in the CBSubs History Log. Just empty the _cbsubs_history table.
Kyle (Krileon)
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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The following user(s) said Thank You: wjgadmin
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- wjgadmin
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10 months 5 days ago #334235
by wjgadmin
Replied by wjgadmin on topic Duplicate emails
This is happening Again!
We are seeing stripe payments duplicated which is of course causing the other problems... multiple affiliate payments etc....
Please let me know what needs to be done. This is causing a ton of issues and we cannot have these issues ongoing. Happy to help to get it resolved!
We are seeing stripe payments duplicated which is of course causing the other problems... multiple affiliate payments etc....
Please let me know what needs to be done. This is causing a ton of issues and we cannot have these issues ongoing. Happy to help to get it resolved!
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10 months 4 days ago - 10 months 4 days ago #334244
by wjgadmin
Replied by wjgadmin on topic Duplicate emails
I wanted to let you know, we're using Stripe Inline Form.
Additionally, all other things are occurring twice again, such as payments, affiliate http posts, url http posts etc....
Can you please provide me with a solution until you can get it resolved? Should we switch back to the Hosted Checkout temporarily or is there something other we can do? Thank you
Additionally, all other things are occurring twice again, such as payments, affiliate http posts, url http posts etc....
Can you please provide me with a solution until you can get it resolved? Should we switch back to the Hosted Checkout temporarily or is there something other we can do? Thank you
Last edit: 10 months 4 days ago by wjgadmin.
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- krileon
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10 months 4 days ago - 10 months 4 days ago #334248
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Duplicate emails
I don't see how payments could possibly be duplicating at this point. Are you pointing multiple webhooks to your site? Do not configure webhooks more than once per site. Please be sure you've the latest CBSubs build release installed as well as we've implemented support for idempotency, timeouts, and IPN type priority via sleep. If your install is completely up to date and you only have 1 webhook pointing to your site and still seeing duplicate payments please PM backend super user login credentials and will review your logs.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 10 months 4 days ago by krileon.
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- wjgadmin
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10 months 4 days ago #334252
by wjgadmin
Replied by wjgadmin on topic Duplicate emails
Yes sir, only one webhook & should be latest version as we try to update whenever a notification is pushed out via backend. Thank you
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