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Free + Lifetime

  • wjgadmin
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9 hours 57 minutes ago #342340 by wjgadmin
Replied by wjgadmin on topic Free + Lifetime
Nope, my apologies. I now understand and have resolved it. I've properly input the data 0|199 etc...

Sorry about my misunderstanding and thank you for the support! Last question, given the fact that these are "Lifetime" and not subscriptions, is there a way to remove "per" from the price labels?

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  • krileon
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9 hours 2 minutes ago #342341 by krileon
Replied by krileon on topic Free + Lifetime
You can adjust the price display from [AUTOMATIC] to something more generic under the Presentation tab of your plans using the "Price display of plan (default: [AUTOMATIC])" parameter. The "per" is just a part of the automatic price assembly where it stitches together several strings. The description of that parameter shows how to stitch together manually as well with example for [PER]. So you could just set it to [PRICE] if you wanted to remove all of that.


Kyle (Krileon)
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  • wjgadmin
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8 hours 35 minutes ago - 8 hours 29 minutes ago #342342 by wjgadmin
Replied by wjgadmin on topic Free + Lifetime
Excellent, thank you Kyle. One thing I noticed when testing the process; when 1st period is free, then price for lifetime.... it does not capture their credit card so the payment can be completed after the trial period.

Can you please let me know how to achieve the following:
Free 7 Days (Week) > Then xxx for Lifetime
- Capture credit card so the lifetime price is automatically charged after the free trial period

I've tried "Auto-recurring renewals (*):" as one time and as subscribe, both yield no credit card taken on registration. I want to make sure we're offering a free trial and the payment is captured using the card on file after the trial is up. And I need to confirm it will expire if the payment is not completed for any reason or if they unsubscribe by the end of the free trial.

Thank you
Last edit: 8 hours 29 minutes ago by wjgadmin.

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  • krileon
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7 hours 29 minutes ago #342343 by krileon
Replied by krileon on topic Free + Lifetime
That's just how it works for non-recurring payments. You're using manual renewals so they'd manually renew out of the free trial into the regular price. With recurring payments it'll capture details and auto renew after the free trial. To force recurring payments you need to set "Auto-recurring renewals (*):" to "Yes: subscribe user to automatic recurring payments (*)" under the Pricing tab of your plans.

However the problem is you've a lifetime duration after that. Payment gateways don't allow lifetime renewals. They're capped at 1 year most of the time. So this behavior maybe skipped due to that. I think it might still work though if you force recurring payments then maybe set "Total number of occurrences of regular validity/price (0=unlimitted)" to 1. I can't be sure though.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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