cbsubs blank pages

12 years 4 months ago #105143 by richpeers
cbsubs blank pages was created by richpeers
i know it's a common problem with cb, but this is specific to cbsubs pages, only for the upgrade / renew etc pages.only output is "hi, usename".

i followed the instructions in the faqs,
im sure it's not memory as it seems to work on exact copy running on local instalation with half the php allocated memory - 16MB

Checked configuation.php as other posts in the forum.

i know these pages worked ok on the live test server previously.

error reporting gives nothing back, turned it to full in global config, no output even with default joomla templates, though so far unable to view error reporting output. any ideas? my business partner is meeting with a potential funder this afternoon. up the wall here lol

please please help

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12 years 4 months ago #105162 by krileon
Replied by krileon on topic Re:cbsubs blank pages
If it's working on a test environment local and live, but not on another live site. Then the problem is likely the host?

We need more details other then "it's not working" or "blank page".

Blank pages where? Did you follow self help in my signature? Does your host meet the qualifications of CBSubs and CB? Check server error logs? PHP version? Joomla version? CB version? ...


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 4 months ago #105173 by richpeers
Replied by richpeers on topic Re:cbsubs blank pages
memory lol.
as always - something obvious - and embarrassing.
managed to reduce memory by dissabling some components for now. guess need to find a better host, this one's not going to work for encrypted transactions anyway.

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12 years 4 months ago #105253 by krileon
Replied by krileon on topic Re:cbsubs blank pages
richpeers wrote:

memory lol.
as always - something obvious - and embarrassing.
managed to reduce memory by dissabling some components for now. guess need to find a better host, this one's not going to work for encrypted transactions anyway.


I would suggest CB Hosting as it's designed for a secure and powerful CB + CBSubs environment.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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