[#1568] Subscription but no user
- rugbydreams
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14 years 1 month ago #125867
by rugbydreams
[#1568] Subscription but no user was created by rugbydreams
I used to have an option for members to delete their accounts. Before I removed this a member deleted his account and now I am left with an active subscription but no user allocated.
Username | Fullname | Plan | Status
--- | --- | Club Membership | Active
I am unable to delete this subscription as when I click on the --- user I just get 'no user found'.
How can I clean this up?
Post edited by: krileon, at: 2010/03/04 15:21
Username | Fullname | Plan | Status
--- | --- | Club Membership | Active
I am unable to delete this subscription as when I click on the --- user I just get 'no user found'.
How can I clean this up?
Post edited by: krileon, at: 2010/03/04 15:21
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krileon
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14 years 1 month ago #125890
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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Replied by krileon on topic Re:Subscription but no user
You will have to clean this up manually from within your database. Have created a bug ticket for this to be addressed as is a bug.
#1568
#1568
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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