[SOLVED] Users get disabled?

10 years 11 months ago #137794 by cferron
[SOLVED] Users get disabled? was created by cferron
I have tried to mass assign a free lifetime plan to all my user using the import tool. I ran into this problem. CBSubs process the query, but no one get the plan assign? + they all get disabled!!!! What can I do to re-enable all these users?

Thanks

Claude

Post edited by: krileon, at: 2010/07/16 21:17

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10 years 11 months ago #137892 by krileon
Replied by krileon on topic Re:Users get disabled?
You've CBSubs configured to require a subscription, but you did not configure free lifetime plans to provide a subscription. This is the reason for your users being disabled and not having the subscription. Please see CBSubs > Settings > Global followed by the parameter Create Subscriptions also for free lifetime plans:. Once done please do a test import, if all ok, then do an actual import. You may need to manually re-enable your users however.

Post edited by: krileon, at: 2010/07/15 21:39


Kyle (Krileon)
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10 years 11 months ago #137948 by cferron
Replied by cferron on topic Re:Users get disabled?
Ok I have figured out.
For the users being disabled, I ran a SQL command to do the job.

This is the command I ran in PHPMyadmin in case someone needs it:
update `jos_users` set `block`=0 WHERE `block`=1


Claude

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