Clicking On Any GroupJive Option Gives "_NOT_AUTH"

11 years 9 months ago #146019 by san65
Hello,

After installing the GroupJive component, and later installing the plugin successfully, when I click any of the options (Categories Manager, Groups Manager, Members Manager, Settings), I get the message "_NOT_AUTH".

Would be grateful for directions on how to resolve this issue.

Am using CB 1.2.3, Joomla! 1.5.20.

Also, is there any documentation available on GroupJive, especially 1.8? For a newbie, the usage of the software may not be very intuitive.

Thanks in advance.

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11 years 9 months ago #146038 by krileon
Please check that you have a GJ menu link that is public and published. If possible please provide a URL or screenshot of the issue.


Kyle (Krileon)
Community Builder Team Member
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11 years 9 months ago #146045 by san65
Hello,

Thank you Kyle for your response; appreciated.

I am attaching the screenshots of the GJ context.

Please note that I have installed only the "Category Overview (mandatory!)" from the "GroupJive" menu link. The other two entries of "Category view" and "Group view" were not installed.

Awaiting your further inputs.

Attachment GroupJive__NOT_AUTH_Error___Images.zip not found

Attachments:

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11 years 9 months ago #146048 by krileon
I see, you're receiving this from backend. Is this happening when going to Components > GroupJive or more specifically one of the sub menu links? Please PM backend login credentials and will take a look. Please keep in mind 1.8.x is "end-of-life" and no longer updated.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 9 months ago #146050 by san65
Hello Kyle,

Yes, you are right, I am accessing the GJ in backend.

I get the _NOT_AUTH message irrespective of whether I click on the GroupJive link in the Components tab, or on the individual sub-links within the GroupJive link.

I am working on the production environment at the moment; my site is hosted on the localhost. I am using WAMP.

Thanks in advance.

P.S.: On another note, if GJ has reached end-of-life, what next? What is the alternative?

Post edited by: san65, at: 2010/11/11 17:23

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11 years 9 months ago #146062 by krileon
Not sure what more to advise. Am not able to review your installation due to being local. You're receiving that message due to the following check failing.

[code:1]
if ( ! $_CB_framework->check_acl( 'canEditAllContent', $_CB_framework->myUserType() ) ) {
$_CB_framework->redirect( 'index2.php', _NOT_AUTH );
}
[/code:1]

Are you using any ACL modification extensions? If so please remove custom groups. Also please note you must be a Super Administrator to view GJ backend.

P.S.: On another note, if GJ has reached end-of-life, what next? What is the alternative?

GJ 2.0 which is near final Beta and to be released before end of year (there's only 1 more month left of this year).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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