Blank subscribers and duplicates
- aussieang
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14 years 9 months ago #105588
by aussieang
Blank subscribers and duplicates was created by aussieang
Hi there,
It seems that i have some subscribers that are blank (all the fields are blank) in CB Paid Subscriptions: Subscriptions but they do not show up in CB User Manager so I can delete them. When I revise the blank accounts and add data, it just adds a new user but does not update the existing account. I also have duplicate subscribers in CB Paid Subscriptions: Subscriptions but they are not duplicates in CB User Manager.
Thanks for any help on this.
It seems that i have some subscribers that are blank (all the fields are blank) in CB Paid Subscriptions: Subscriptions but they do not show up in CB User Manager so I can delete them. When I revise the blank accounts and add data, it just adds a new user but does not update the existing account. I also have duplicate subscribers in CB Paid Subscriptions: Subscriptions but they are not duplicates in CB User Manager.
Thanks for any help on this.
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krileon
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14 years 9 months ago #105665
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Re:Blank subscribers and duplicates
I believe these are subscriptions remaining from deleted users (for you records) or subscriptions given from backend.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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