Hi I have three rather big problems at the moment. Thank you for your help in advance.

1) I have 2 subscription plans at the moment.
(Neither is set to default. Both are free.) 1 for businesses and 1 for artists.

Problem: selecting either plan results in the person being signed up as a business. Changing subscription in the subscriptions tab of the CB profile has no effect.


2) Users do Not show up under subscriptions. (CB Paid Subscriptions.)

I imported 140+ users into the Business plan. It reported success. No one shows up under Subscriptions.
except 3 users who signed up in 1.0.1.

3) The Subscription tab (on Admin side, CB user manager) does not show second plan. Everyone shows up as a business plan member. No option to change plan and they don't show up in Paid Subscriptions.

Thank you for your help,
Eric

Post edited by: ZombieNRG, at: 2009/08/14 23:28

Hi krileon,
2 completely fresh installs yesterday trying to deal with the .htaccess lockout issue.

Double checked my dedicated server:
Linux 2.6.22, Apache 2.2.11, MySQL 5.0.27, PHP 5.2.9, Plesk 9.2

Order of events.
1) 1.0.1 up and running fine
2) set up two sub plans
Business and Artist - both Free
Business is default
Artists have access to Ignite Galleries
3) 3 new users signed up
they show up as active subscriptions
4) Tried to import the other 136 users
Success reported. However they show up as "active registrations" on the icon and do not appear in the subscriptions list.
5) Updated to 1.0.2 as per your instructions in the Forums since no read me file came with the update.
6) Had problems with a directory not being deleted on uninstall.
7) Manually deleted directory(FTP) reinstalled
8) reported success on all installs

Lots of Big Problems ensue.

9) Uninstalled and reinstalled everything
10) Ran CB Tools - green across the board.

11) Tried it a second time Just in Case.

Still no Luck.

Any thoughts or help?

Hello again,
Yes I did it just the way I was instructed. see #1 below.

I can now set up user accounts.
I went for pretty much a shotgun approach to get this working. So unfortunately I can't post "the solution" here. Which is really annoying.

Here's what I think is happening/happened.

1) Settings/Global/registration settingin/Create subscriptions also for free lifetime plans was set to "no" --- I hadn't set up plans until after 140 people had signed up.

I believe this stops the importing of users (ACL registered users) into a Plan. It just causes them to be listed as "Active registrations".

Can you Confirm that?


2) As for why no one could sign up for the Artist plan. I have no idea what was happening. I've tested 3 different scenarios and I can't reproduce the problem anymore. Before - I couldn't sign Anyone up on the Artist plan from the front or back.

Could this possibly have anything to do with Not making the 2 Main(Parent) Plans Exclusive?