Hello,

We are having a very serious issue with subscription management with Authorize.net payment gateway

What seem to happen is when a user payment is submitted with authorize.net gateway, there are two payment messages being submitted and hence user's Credit Card is being charged twice.

I looked into Notifications and found there are two entries for each subscription , one for payment and another for subscription. When the subscription kicks in it is making another transaction with same amount. I think there should be only one message be submitted to Authorize.net Payment gateway.

Here are the two entries I see..

Autorecurring payment Successful.
Payment APPROVED


Seems there is a serious bug, PLEASE HELP!! There are a lot of users with this problem, and we are manually void the transactions which is really pain to do now. You quick help is GREATELY appreciated.

See attache screenshot

Thanks
RS

Post edited by: dude_7526, at: 2009/09/01 05:13

Post edited by: dude_7526, at: 2009/09/01 05:14

Here's the attachment

Post edited by: dude_7526, at: 2009/09/01 05:16

Post edited by: dude_7526, at: 2009/09/01 05:21

Thank you Beat..

I just PM'd you

Please send me the fix ASAP

Thanks again!
RS