combine 2 plan

14 years 7 months ago #110615 by arsyik
combine 2 plan was created by arsyik
Can we combine 2 plan in one name plan e.g Free Member-Content Access. cause i try to make this plan, it's not work for my sample content and this text "To read more, a subscription is needed: Click here to subscribe" still appear after log-in.

Thanks.

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14 years 7 months ago #110649 by krileon
Replied by krileon on topic Re:combine 2 plan
You need to enable free subscriptions in CBSubs settings in order for Free plans to have any kind of affect.

Allow Free Registered Users (without subscriptions): NO
Create Subscriptions also for free lifetime plans: YES


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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14 years 7 months ago #110720 by arsyik
Replied by arsyik on topic Re:combine 2 plan
Hi krileon
Thank you for your advice.

Now it work fine, and now new one problem appear, when i have upgrade from free plan to Subs plan, and want to see my profile, it error and browser said:

"The connection was reset

The connection to the server was reset while the page was loading.
............
............
............"

when i look in administrator backend
CB Subs plugin-Subscription icon area and click a username to edit this subscription, then appear the same error.

"The connection was reset

The connection to the server was reset while the page was loading.
............
............
............"

:( can help me.
Thank

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14 years 7 months ago #110750 by krileon
Replied by krileon on topic Re:combine 2 plan
Please carefully read and follow all applicable steps in the Help us help you link in my signature. Report back if resolved or with requested information.

Changing your plan should not cause a connection reset. This appears to stem elsewhere, but need more information and logs.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

14 years 7 months ago #110805 by arsyik
Replied by arsyik on topic Re:combine 2 plan
Thanks for reply

Now i don't what to do, i have read in the Help us help you link, but still can't fix it. now every i want to see user in CB User Manager, it error
"The connection was reset

The connection to the server was reset while the page was loading.
......"

Joomla1.5.14
CB1.2.1
CBSubs1.0.2
PHP5.2.9

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14 years 7 months ago #110821 by krileon
Replied by krileon on topic Re:combine 2 plan
I need your server logs, check with your host if you're unsure as to where these logs are. Reply, attach, or PM them to me. This is the only way to see what error is happening on that page.

Please provide the logs directly after causing the error though!


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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