I don't tend to like leaving super admin accounts widely open - have just reactivated so you should be able to get in now

That's the weird thing, it doesn't happen every time, and fortunately it hasn't happened recently, but at one point I was having to manually change every user that I edited in the back end.

Ruth

Not sure where you got confirmation being disabled from - it is set to Yes where I'm sitting (Config>Require email confirmation says Yes and afaik always did).

Although my problem is not current, it's evident others have the same issue so perhaps they will respond with their data.

I did not unconfirm them, this I am sure of.

Ruth

I have this issue happening again.

1. User is expired having been manually imported with a renewal due date in the past
2. User is manually activated (without using CBSubs) as payment had been received in the interim between the database of members being received and the site going live - process used = find user, edit, tick box in subscriptions to reactivate.
3. Subscription reactivated, user set to Approved.
4. It is not possible to MANUALLY set the user to Confirmed - user gets

"Your registration process is not yet complete! Please check again your email for further instructions that have just been resent. If you don't find the email, check your spam-box. Make sure that your email account options are not set to immediately delete spam. If that was the case, just try logging in again to receive a new instructions email."

when they log in.

Why does it prevent me from setting the user to confirmed manually?

I have a user in this situation at the moment if someone wants to take a look (hopefully they won't be checking work emails in the evening!) on the site you were helping me with before.

Ruth