cbpaidsubscriptions.php expiry error

13 years 5 months ago #142351 by brianrprice
cbpaidsubscriptions.php expiry error was created by brianrprice
We're having a heck of a time.

Tuesday our whole Joomla 1.5/CB/CBSubs site came crashing down. Following a restore from a week ago, we receive the following message:

joomla/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/cbpaidsubscriptions.php has expired

I can't have expired, since I'm a super-admin and am not configured to expire.

But we can't even get into Joomla at all to check on the status of modules, components or anything else. We get an internal server error when we try to go into /admin.

We probably need someone to take a look at index.php so see what looks like a potential hack or issue there, since the regular Joomla pages don't load either.


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13 years 5 months ago #142363 by krileon
Replied by krileon on topic Re:cbpaidsubscriptions.php expiry error
Sounds like your installation was compromised. I recommend creating a fresh installation as long as your database has not be compromised. There's not much we can do if you've no access. You should review security logs as well to see what happened. Re-installing Joomla on top of it self will clear any hacks, but you should also examine folder structures to ensure nothing is there to re-add the hacks.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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