[#1909] ajax email wont stop - Admin cannot edit

14 years 3 days ago #130434 by jakobe75
I have imported my users via CBjuice..
some of them did not have emails so CB juice replaced those fields with dummy emails

username@foo.cheese.com

all profiles look and work fine on the front end.

but when an admin goes to edit a user with a dummy email on the backend the "Invalid Email" warning appears and you cannot save the user.

I have Ajax email checker turned off.

but I cannot get these users to save!

and I do not want to have to verify each mail.
even though some of my users did provide emails..they may have proved dummy names or misspells.

so I cant even edit the "what could be valid accounts"

how to overcome this?


thanks

Post edited by: krileon, at: 2010/08/04 16:08

Please Log in to join the conversation.

14 years 3 days ago #130444 by jakobe75
Replied by jakobe75 on topic Re:ajax email wont stop - Admin cannot edit
further investigation

for some reason this just started out of the blue.

we imported and were manually editing users..some of the users were almost identical to the one who produced errors.

I had prolly edited 50 or so users manually.

Then suddenly nobody could be edited that had the dummy email.

the only way this could be fixed was to change the email address manually to a valid email on every single user (2000+)

to all lowercase random text and use a domain that is active
(i have one on the server I dont use)

so instead of the email being:
Bob Smith@foo.cheeze.com

It has to be:
bobsmith@my2nddomain.com

the dummy domains no longer work.


this is the only way we can proceed.
and it is very frustrating as what was supposed to take an hour or two has consumed the whole day.

what is this issue? .. how to get rid of it?

Please Log in to join the conversation.

14 years 2 days ago #130470 by krileon
Replied by krileon on topic Re:ajax email wont stop - Admin cannot edit
It's not possible to remove the ajax email checker from backend. Spaces in an email address are obviously not valid. The emails need to be built more intuitively by CB Juice (not an issue of CB please contact the developers).

Emails with spaces can't validate, thus will not save when attempting to save a profile. You can avoid this by disabling validation for backend though and thus can save users from User Management with invalid emails. Please see the parameter Fields validation in Admin at Joomla Backend > Components > Community Builder > Configuration > User Profile.

Post edited by: krileon, at: 2010/04/16 22:35


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

14 years 2 days ago #130478 by jakobe75
Replied by jakobe75 on topic Re:ajax email wont stop - Admin cannot edit
validation was disabled.


I cannot add any type of dummy email.

like:
bobby@nonexistentdomain.com

it will now ONLY accept an email with a valid live domain.

I cannot fill in any type of dummy email address.

something went wrong as this was fine for dozen of users WITH spaces, and using a nonexistent domain name.

Post edited by: jakobe75, at: 2010/04/17 01:19

Please Log in to join the conversation.

14 years 2 days ago #130486 by nant
jakobe75 wrote:

validation was disabled.


I cannot add any type of dummy email.

like:
bobby@nonexistentdomain.com

it will now ONLY accept an email with a valid live domain.

I cannot fill in any type of dummy email address.

something went wrong as this was fine for dozen of users WITH spaces, and using a nonexistent domain name.

Post edited by: jakobe75, at: 2010/04/17 01:19


Did you perhaps install a newsletter component lately?

Please Log in to join the conversation.

14 years 2 days ago #130504 by jakobe75
Replied by jakobe75 on topic Re:ajax email wont stop - Admin cannot edit
not recently, acajoom has been installed well before CB (7+ months)

I was able to edit many users before it finally said "no more"

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.197 seconds

Facebook Twitter LinkedIn