UserID: Insert a valid username

8 years 11 months ago #149659 by nanoingegnere
Hi all,

i'm having a problem with the users in CB: i'm modifying some users information, but for some users CB returns the following message (in italian, I'll try to provide the english translation):

"UserID : Inserire un username valido" (en: UserID: insert a valid username)

i've tried many combinations, for example "NAPOLI1" (the original value), "Napoli1", "NAPoli123" and so on. always the same problem. However, a user with the username "viareggina" does not suffer from this problem, so that i can update her informations. I've checked and there is no user with the same username "NAPOLI1"; moreover, if I try for that user with other combinations like "first_name.last_name" the system shows always the same error. How cai i fix it ???

Thanks a lot for your kind assistance

Best Regards
8 years 11 months ago #149673 by krileon
You've posted in the CB 1.2.2 boards. Please upgrade to CB 1.3.1. I recommend running CB tools to ensure your users are synchronized correctly.

Kyle (Krileon)
Community Builder Team Member
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