[SOLVED] retrieving username via cb_login module

12 years 8 months ago #142516 by breezeboogie
please chk the attach image and tell where I'm going wrong. Clicking the 'forgot login' and then 'send username/password' does not send username or provide the option of retrieving username. It only sends password. How do I do add retrieve username for those who may not remember their usernames? I'm using the latest version of CB out-of-the-box.

Any advice would be appreciated. Thx.

Post edited by: breezeboogie, at: 2010/09/21 00:54

Post edited by: breezeboogie, at: 2010/09/21 00:57

Post edited by: krileon, at: 2010/11/30 17:39
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12 years 8 months ago #142535 by krileon
Replied by krileon on topic Re:retrieving username via cb_login module
The following is the necessary steps for requesting your username.

Forgot login? > Lost Username > Input Email > Send Username/Password


Kyle (Krileon)
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12 years 8 months ago #142543 by breezeboogie
Replied by breezeboogie on topic Re:retrieving username via cb_login module
It only sends the password. Please see attached screenshot.
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12 years 8 months ago #142546 by krileon
Replied by krileon on topic Re:retrieving username via cb_login module
Seams lost username isn't displaying at all when viewing the forgot login page or you're continuing to click send password instead of send username. I can't comment further without seeing the page in question with the issue. Please if possible provide a link to your forgot login page.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 8 months ago #142551 by breezeboogie
Replied by breezeboogie on topic Re:retrieving username via cb_login module
thanks for your help. the cb login module is published to the top right of the homepage at www.nobcche.org.

the module settings can be seen in the attached screenshot.
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12 years 8 months ago #142556 by krileon
Replied by krileon on topic Re:retrieving username via cb_login module
Seams your CB installation has been modified. The forgot login page is not displaying or functioning as intended. Please re-install CB 1.2.3 to ensure there has been no core modifications. Your forgot login page should look like this out of the box.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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