[SOLVED]CB does not continue after forgot password

13 years 5 months ago #145908 by LegalRuler
Hi,

I have read most of the topics concerning this subject and have not found the answer yet.

My problem is that a user does not receive a email after using the request password option. The moment i click on send username/password it jumps directly to the frontpage, no confirmation or something.

The registration option is working and the user receives the registration emails, so the email settings are working.

My best guess is that there is some rights conflict somewhere or ...?

also when i fill in a wrong email address, i do not get a message, it just jumps to the front page.

(using CB 1.2.3, phpmailer function and php safe mode is off)

Post edited by: LegalRuler, at: 2010/11/11 13:32

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13 years 5 months ago #145936 by krileon
Replied by krileon on topic Re:CB does not continue after forgot password

My problem is that a user does not receive a email after using the request password option. The moment i click on send username/password it jumps directly to the frontpage, no confirmation or something.

Please switch to default Joomla template as your template likely is missing the message tag preventing messages from displaying. An error or success message should always be shown.


Kyle (Krileon)
Community Builder Team Member
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13 years 5 months ago #145950 by LegalRuler
Replied by LegalRuler on topic Re:CB does not continue after forgot password
Thanks for the reply, but the default template (JA_Purity) did not do it too.

another problem what it could be is that the site is not yet visisible because the htaccess is pointing to a temporary index.html. Could this mess things up?

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13 years 5 months ago #145964 by krileon
Replied by krileon on topic Re:CB does not continue after forgot password

Could this mess things up?

Yes, the site needs to be configured as a normal site. The redirect is likely preventing the message from displaying.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 5 months ago #146023 by LegalRuler
Replied by LegalRuler on topic Re:CB does not continue after forgot password
Ah thanks, that did the trick.

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13 years 3 months ago #149343 by nant
LegalRuler wrote:

Ah thanks, that did the trick.


Please upgrade to CB 1.3.1.

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