online status not working?

13 years 5 months ago #146933 by mtl83
online status not working? was created by mtl83
I have noticed recently that the CB user list doesn't show when a member is online. I'm not sure if this is a CB issue, because my site back end never shows logged in users either. Does anyone know what's causing this?

Thanks!

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13 years 5 months ago #146968 by krileon
Replied by krileon on topic Re:online status not working?
Are you able to provide a screenshot or link to the issue exactly? Online status appears working fine in all my tests. Possible there is a configuration issue. Is the online status field on a published and public tab?


Kyle (Krileon)
Community Builder Team Member
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13 years 5 months ago #146973 by mtl83
Replied by mtl83 on topic Re:online status not working?
www.opsocuk.com/

You can log in with : test / testing1

Thanks for having a look. I can't figure this out! As I say, even the Joomla back end shows that no users are logged in, including admin when i'm obviously logged in.

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13 years 5 months ago #146974 by mtl83
Replied by mtl83 on topic Re:online status not working?
just in case..

my account -> user list

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13 years 5 months ago #146978 by krileon
Replied by krileon on topic Re:online status not working?
Please disable SEF and switch to default Joomla template. Does login via Joomla show users are online (instead of using CB Login module). Could be a problem with your sessions especially if backend is not showing you're not logged in. What is your session duration and method in Joomla global configuration?

Post edited by: krileon, at: 2010/11/24 19:19


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 5 months ago #146981 by mtl83
Replied by mtl83 on topic Re:online status not working?
Login via joomla shows users offline. Session duration is 15 minutes and method is DB.

How is SEF relevant?

Thanks for your help in this!

-m

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