No tn pics?

13 years 4 months ago #147809 by Mike999
No tn pics? was created by Mike999
It seems that profiles uploading their pics as profil pics. The system not making tn pics (thumb photos) ?

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13 years 4 months ago #147895 by krileon
Replied by krileon on topic Re:No tn pics?
Mike999 wrote:

It seems that profiles uploading their pics as profil pics. The system not making tn pics (thumb photos) ?

Could not duplicate your issue. Appears to be working perfectly fine with tn (thumbnails) being created as appropriately. Please check that you've configured thumbnail and image dimensions correctly within CB configuration. Please also check the avatar field in Field Management as it's possible to override the defaults; ensure you've not done so incorrectly.


Kyle (Krileon)
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13 years 4 months ago #148108 by Mike999
Replied by Mike999 on topic Re:No tn pics?
I could see as you corectly pointed out andi found. That i have set diffrent avatar size vaules in the Field Management.

I have now removed all that . And just has the avatar size set in the configuration. Maybe that the problem.

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13 years 4 months ago #148118 by krileon
Replied by krileon on topic Re:No tn pics?
Not sure, please also check what image library you're using in CB configuration. I recommend setting this to the default GD library for testing purposes to ensure processing is working fine. All my tests were performed with the GD library.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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13 years 4 months ago #148163 by Mike999
Replied by Mike999 on topic Re:No tn pics?
It is set to GD2 library
Ok?

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13 years 4 months ago #148251 by krileon
Replied by krileon on topic Re:No tn pics?
Mike999 wrote:

It is set to GD2 library
Ok?

Yes that is fine. Please upgrade to CB 1.3.1 and confirm if issue still present. Still am not able to duplicate your issue. Has to be a conflict of some sort of misconfiguration. Please check server error log at time of upload to see if there re any fatal PHP errors.


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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