CB log in problems

10 years 11 months ago #147983 by rhondab
CB log in problems was created by rhondab
Hello, when the "forgot password" link is clicked, a new password arrives (as it should), however, there is no link to profile to change that password to something the user can remember. There is no link to the user's profile at all. I really need some help with this!
The site is www.championshoa.org . I can provide a user log in if someone can help. Thanks!

Please Log in to join the conversation.

10 years 11 months ago #147985 by nant
Replied by nant on topic Re:CB log in problems
rhondab wrote:

Hello, when the "forgot password" link is clicked, a new password arrives (as it should), however, there is no link to profile to change that password to something the user can remember. There is no link to the user's profile at all. I really need some help with this!
The site is www.championshoa.org . I can provide a user log in if someone can help. Thanks!


Try the Update menu item and see the contact info tab for password change.

Please Log in to join the conversation.

10 years 11 months ago #147989 by rhondab
Replied by rhondab on topic Re:CB log in problems
There is no Update menu item. There is no place at all for me to change or update contact information. No profile at all. Just a blank page.

Rhonda

Please Log in to join the conversation.

10 years 11 months ago #147994 by rhondab
Replied by rhondab on topic Re:CB log in problems
rhondab wrote:

Hello, when the "forgot password" link is clicked, a new password arrives (as it should), however, there is no link to profile to change that password to something the user can remember. There is no link to the user's profile at all. I really need some help with this!
The site is www.championshoa.org . I can provide a user log in if someone can help.

Please see attached screenshot.

Thanks!

Please Log in to join the conversation.

10 years 11 months ago #147996 by rhondab
Replied by rhondab on topic Re:CB log in problems
rhondab wrote:

Hello, when the "forgot password" link is clicked, a new password arrives (as it should), however, there is no link to profile to change that password to something the user can remember. There is no link to the user's profile at all. I really need some help with this!
The site is www.championshoa.org . I can provide a user log in if someone can help.

Please see attached screenshot. Thanks!

Attachments:

Please Log in to join the conversation.

10 years 11 months ago #148034 by krileon
Replied by krileon on topic Re:CB log in problems
Redirect to the "done" page is expected. Your Joomla template is missing the important "message" tag (see default template for how to apply it), which would give you a message with that page. The email does not include a link to their profile, it should contain a link to your sites homepage however at the bottom of the email.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.441 seconds

Facebook Twitter LinkedIn