[#2130] Offline payment - impossible to cancel

13 years 3 months ago #147780 by nicophp
When you go through all the offline payment process, up to printing the receipt, in the cbSubs module, will appear "You have an unpaid subscription. Please pay."

Clicking that link, is displayed the plan with a link to pay.

Validating that new link you have, once again, all the payment gateways and the link to cancel the payment and subscription.

Validating the cancellation, you have the confirmation message of the cancellation, but nothing has been canceled, neither in the process, nor in the CBSubs module, that will still display the link to pay.

In the mean time, the back-end subscription panel, accumulates each time new lines of the same pending subscription.

Best regards

Post edited by: nicophp, at: 2010/12/05 14:25

Post edited by: krileon, at: 2010/12/06 16:31

Please Log in to join the conversation.

13 years 3 months ago #147877 by krileon
Replied by krileon on topic Re:Offline payment - impossible to cancel
I was able to duplicate your results and have created a bug ticket to have the issue further investigated and addressed.

#2130


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

13 years 3 months ago #148035 by nicophp
Replied by nicophp on topic Re:Offline payment - impossible to cancel
Thank you for your answer.
How and where will I find a patch when available? (I'm member of the testing team)

For info, I also noticed that, in front-end, when going to the list of invoices, multiple invoices have been added, which is confusing the user and the accounting department.

Post edited by: nicophp, at: 2010/12/08 12:02

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.191 seconds

Facebook Twitter LinkedIn