Offline members, making payments for them?
- westteck
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13 years 2 months ago #155565
by westteck
Offline members, making payments for them? was created by westteck
I have a joomla / sb-subs implimentation with more than 14,000 members. More than half of the members will never touch the website for varius reasions. I need to be able to process their membership subscriptions and payments for them. I am able to change the subscriptions for them as a SuperAdmin. The problem is that when I do this, there is no payment button so the system does not create a basket that needs to be paid.
Will I have to login as the user to get the payment button?
How can I make this work?
Will I have to login as the user to get the payment button?
How can I make this work?
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krileon
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13 years 2 months ago #155683
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Offline members, making payments for them?
Users given a subscription from backend will not be given a basket. The only way to create a basket for a user is to login for them and attempt to initiate a subscription. Is there a reason for needing to create a basket for a user? It doesn't really serve a purpose for finance records as you can see their subscription from the Subscriptions tab.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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