[#3435] Lost password stuck during ajax check
- makles
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12 years 3 weeks ago - 12 years 3 weeks ago #197134
by makles
[#3435] Lost password stuck during ajax check was created by makles
Hi,
during the password recovery process, when a user inserts its username, the system remains stuck in ajax verification. Ajax verification works fine in the registration process.
I don't know how to fix that. Can you help me please?
My configuration is:
Joomla 2.5.3
CB 1.8
CBSUBS 1.3.0 RC1
Thanks in advance.
during the password recovery process, when a user inserts its username, the system remains stuck in ajax verification. Ajax verification works fine in the registration process.
I don't know how to fix that. Can you help me please?
My configuration is:
Joomla 2.5.3
CB 1.8
CBSUBS 1.3.0 RC1
Thanks in advance.
Last edit: 12 years 3 weeks ago by krileon.
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krileon
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12 years 3 weeks ago #197246
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Lost password stuck during ajax check
Remains stuck? Could you be more specific? The AJAX check is non-blocking. Just click the send username/password button and it should continue through.
Kyle (Krileon)
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12 years 3 weeks ago #197264
by makles
Replied by makles on topic Re: Lost password stuck during ajax check
Hi Krileon,
when a username is inserted to recovery the password, the loading bar remains stuck in loading, without giving a response if the user is present or not in the database.
However, if I go forward inserting the email, the process is working (I receive the email with the ne password).
Here you can have a look.
Thank you
when a username is inserted to recovery the password, the loading bar remains stuck in loading, without giving a response if the user is present or not in the database.
However, if I go forward inserting the email, the process is working (I receive the email with the ne password).
Here you can have a look.
Thank you
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12 years 3 weeks ago #197272
by makles
Replied by makles on topic Re: Lost password stuck during ajax check
Em....sorry, I'm experiencing a big issue and the website is off at the moment, so the link will not work.
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12 years 3 weeks ago #197281
by krileon
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Lost password stuck during ajax check
Was able to confirm the AJAX issue for forgot login locally. Have created the below bug ticket for further investigation.
forge.joomlapolis.com/issues/3435
forge.joomlapolis.com/issues/3435
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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12 years 3 weeks ago #197287
by makles
Replied by makles on topic Re: Lost password stuck during ajax check
Ok, thank you
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