[#3894] CBGallery plugin bug report - folder and file problems on install and execution

11 years 3 months ago #219875 by krileon
Please PM back super administrator login credentials as well as FTP login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 3 months ago #219883 by fdinkler
PM sent with credentials...
Note that this site was the second install.
I've done nothing past installing the plugin and checking for the /plug_profile folder

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11 years 3 months ago #219899 by krileon
Have reviewed your install and it's due to using PHP 5.4. Early PHP 5.4 releases are very buggy so I am unsure if is a bug in CB or PHP at this point. I've switched you to PHP 5.3 and confirmed is working fine. Please see your .htaccess file at the very top on how to use PHP 5.3 instead of 5.4. I do not recommend using PHP 5.4 yet. I've created the below bug ticket for further investigation.

forge.joomlapolis.com/issues/3894


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

11 years 3 months ago #219906 by fdinkler
Excellent work - I wouldn't have thought of that.
Most of my other sites are all 5.3 or lower.
Much appreciated.

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