[SOLVED] Text after manual renewal of subscription
- onlinesince79
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12 years 1 month ago - 12 years 1 month ago #196748
by onlinesince79
[SOLVED] Text after manual renewal of subscription was created by onlinesince79
Hi there,
At present if a user cancels their membership and subsequently renews it (FREE PLAN), once renewed they are not redirected to the website home page, and no message is displayed.
I have found I can input text in Edit Subscription Plan>Presentation>Website workflow texts>Thank-you text(payment completed), and this will then be displayed.
However
This text also appears when a new user creates a membership, and it is displayed on the same page as the thank you for joining, an activation email has been sent to your email address, please confirm to activate your account etc page.
I need relevant text to appear on the page following membership renewal, e.g. Thank you for renewing your membership.
I cant put this text in the Thank-you text (payment completed) as it would then show on the aforementioned confirm email page.
Many thanks
At present if a user cancels their membership and subsequently renews it (FREE PLAN), once renewed they are not redirected to the website home page, and no message is displayed.
I have found I can input text in Edit Subscription Plan>Presentation>Website workflow texts>Thank-you text(payment completed), and this will then be displayed.
However
This text also appears when a new user creates a membership, and it is displayed on the same page as the thank you for joining, an activation email has been sent to your email address, please confirm to activate your account etc page.
I need relevant text to appear on the page following membership renewal, e.g. Thank you for renewing your membership.
I cant put this text in the Thank-you text (payment completed) as it would then show on the aforementioned confirm email page.
Many thanks
Last edit: 12 years 1 month ago by krileon.
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nant
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12 years 1 month ago #196753
by nant
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Replied by nant on topic Re: Text after manual renewal of subscription
[mod note: moved to CBSubs support area]
Versions please?
Versions please?
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Nick (nant)
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- onlinesince79
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12 years 1 month ago #196759
by onlinesince79
Replied by onlinesince79 on topic Re: Text after manual renewal of subscription
Sorry Nant, im running version 1.2.2.
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- krileon
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12 years 1 month ago #197055
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Text after manual renewal of subscription
As far as I am aware there is no thank you text specific to renewals. "Thank-you text (payment completed):" will show on all complete purchases, whether renewal or otherwise. This message also shows for free plans.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- onlinesince79
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12 years 1 month ago #197056
by onlinesince79
Replied by onlinesince79 on topic Re: Text after manual renewal of subscription
The text also appears on the email validation page though, i.e. the page after registration when the user is told to check their email/spam for the confirmation link.
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- krileon
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12 years 1 month ago #197057
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Text after manual renewal of subscription
Right, that's more or less the payment complete page as well as registration complete.onlinesince79 wrote: The text also appears on the email validation page though, i.e. the page after registration when the user is told to check their email/spam for the confirmation link.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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