#64 Username retrieval

13 years 3 weeks ago #76165 by couriers
#64 Username retrieval was created by couriers
When trying to retrieve a lost user name by way of the Forgot Login link on the login module (RC3) I get the message:

Sorry, no corresponding user was found.

Message shows after entering a valid email address and hitting send with only the Lost user name checkbox selected.

Also, I can not see the Username field referred to in the message that appears when only the Lost user name field is selected.

If you lost your username, please enter your E-mail Address, leaving Username field empty, then click the Send Username button, and your username will be sent to your email address.

I can only see the E-mail Address field. In any event after entereing a valid email address I am unable to retrieve a user name.

Your site and mine are performing indentically here.

Thanks,

EDIT: Added number. Password retrieval works.

Post edited by: beat, at: 2008/10/05 23:01

Keith
www.iplastic.ca
kmccartan@iplastic.ca

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13 years 2 weeks ago #76431 by ckayfish
Replied by ckayfish on topic Re:Username retrieval
Confirm this is happening both on my site and Joomlapolis. Here, when have checked "Lost Username" I enter the email address, the AJAX script confirms that the address does exist, and the when I click send, it says username not found.

Also do not see box reffered to by statement

please enter your E-mail Address, leaving Username field empty, then click the Send Username button


Tips for understanding and solving your issue - Props to Krileon for creating this.
My Opensource CB Plugins: Mutual Connections and MYCB Cookie available here

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13 years 2 weeks ago #76444 by beat
Replied by beat on topic Re:Username retrieval
Thanks for reporting.

Confirming bug too, moving thread to identified issues...

Re language string: that language string makes sense when javascript is off... ;)

Beat - Community Builder Team Member

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13 years 1 week ago #77514 by solera
Replied by solera on topic Re:#64 Username retrieval
Hi. Has there been any resolution to this problem yet?
I have this issue, and it is a real problem. I also get this error on this Joomlapolis site.

Thanks.

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13 years 1 week ago #77517 by beat
Replied by beat on topic Re:#64 Username retrieval
function sendNewPass in comprofiler.php: this line should look like this:

[code:1] if ( ( $confirmEmail != '' ) && ! $checkusername ) {
[/code:1]

instead of ==....

Fixed in sources...

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
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13 years 1 week ago #77518 by solera
Replied by solera on topic Re:#64 Username retrieval
Thanks very much. Problem now solved :)

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