Was not able to duplicate the display of the PMS link, what PMS are you using? Have you reviewed your documentation to ensure the module is configured correctly and your menu plugin configured correctly? Was able to confirm your issue with requesting a connection. This is the JS in cb.menu.php that controls the menu display.

The following is a core modification and thus unsupported; please be advised of this as we can not offer support for issues pertaining to modified code!

In: components/com_comprofiler/plugin/user/plug_cbmenu/cb.menu.php
On: Line 1143
From:
[code:1]
."', CENTER,CLOSECLICK,CLOSETEXT,'"._UE_CLOSE_OVERLIB."',WIDTH,350, ANCHOR,'cbAddConn',ANCHORALIGN,'LR','UR');";
[/code:1]
To:
[code:1]
."', CENTER,CLOSECLICK,CLOSETEXT,'"._UE_CLOSE_OVERLIB."',WIDTH,350, ANCHOR,'cbAddConn',ANCHORALIGN,'LL','UL');";
[/code:1]

That would be a problem, for some reason your language string is translating while in the class. This isn't supposed to happen (nor can duplicate). Ensure you've not made any changes to the strings or something as such to cause this. It should be cbMenu_UE_PM_USER. Ensure you're running CB 1.2.1 (do an expert upgrade to be sure, you will need to make menu change again afterwards). I suggest reviewing help us help you as more information is needed.