[SOLVED] Renewal in advance not correct

11 years 6 months ago - 11 years 6 months ago #211241 by bytekultur
[SOLVED] Renewal in advance not correct was created by bytekultur
Hi all,

we use CBSubs 2.0.1 on joomla 2.5 at the moment.
My client has yearly, calendar based subscription plans and they should now be renewable 3 months in advance. The start of the calendar year is 01-01 and we have tested everything with 4 months last week, which worked.

But as today is October 1st, the "renewal" button should already show, right?
The renew button is activated in the settings and as soon as I set the plan to "renewable in advance" = "4 months" it all works perfectly, so it just seems to miscalculate the time frame. Does anyone have an idea?

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11 years 6 months ago #211249 by nant
Replied by nant on topic Re: Renewal in advance not correct

bytekultur wrote: Hi all,

we use CBSubs 2.0.1 on joomla 2.5 at the moment.
My client has yearly, calendar based subscription plans and they should now be renewable 3 months in advance. The start of the calendar year is 01-01 and we have tested everything with 4 months last week, which worked.

But as today is October 1st, the "renewal" button should already show, right?
The renew button is activated in the settings and as soon as I set the plan to "renewable in advance" = "4 months" it all works perfectly, so it just seems to miscalculate the time frame. Does anyone have an idea?


Post again if it doesn't appear tomorrow.
The following user(s) said Thank You: bytekultur

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11 years 6 months ago - 11 years 6 months ago #211312 by bytekultur
Replied by bytekultur on topic Re: Renewal in advance not correct
Hi, it does actually work today.
Is it a calculation problem? It's not a big issue for me but my client was expecting it to show yesterday.

Thanks anyway.
Terry

-> how can I mark this as solved?

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11 years 6 months ago #211313 by nant
Replied by nant on topic Re: Renewal in advance not correct

bytekultur wrote: Hi, it does actually work today.
Is it a calculation problem? It's not a big issue for me but my client was expecting it to show yesterday.

Thanks anyway.
Terry

-> how can I mark this as solved?


There are many parameters actually.
Server time, offset time, etc.

I believe it actually was set to expire yesterday, but based on what time is the issue.

Just edit the first post and add solved to the subject.

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