Subscription not updated on eCheck clearing
- Talal
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14 years 8 months ago #108305
by Talal
Replied by Talal on topic Re:Subscription not updated on eCheck clearing
Hi krileon,
thanks for the clarifications.
Upgrade is not an option for us for now: we have to plan, test and validate it. And since you are not providing release notes (that's the first time we encounter such an issue with a commercial product supplier), we can't evaluate what's changed which means that we have to reload the whole production system onto a test one and re-test everything from scratch (additional delay). So for now, we are stuck with 1.0.1.
I need to clarify where we stand: are you going to fix these bugs + future ones in 1.0.1 as patches?
Talal.
thanks for the clarifications.
Upgrade is not an option for us for now: we have to plan, test and validate it. And since you are not providing release notes (that's the first time we encounter such an issue with a commercial product supplier), we can't evaluate what's changed which means that we have to reload the whole production system onto a test one and re-test everything from scratch (additional delay). So for now, we are stuck with 1.0.1.
I need to clarify where we stand: are you going to fix these bugs + future ones in 1.0.1 as patches?
Talal.
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krileon
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14 years 7 months ago #108405
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re:Subscription not updated on eCheck clearing
Patches? Not that I am aware. For the time being we do maintenance releases, which includes the entire package. As often almost every file gets updated.
I apologize for the inconvenience but for the time being this is how upgrades are being handled.
I apologize for the inconvenience but for the time being this is how upgrades are being handled.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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