[#6920] CB Gallery page never finishes loading

6 years 3 months ago #300916 by mboaria
Hi Kyle,

Developer has fix some errors but now CB GALLERY MODAL WINDOW is working bad, please check (you have to log in): maiten.com/staff

The problem is: prnt.sc/hy53r2

Please help us.

Thanks

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6 years 3 months ago #300918 by krileon
Fixed what errors? Errors in CB Gallery? Screenshot looks like the HTML was broken in the template file, you've something outputting on format=raw endpoints, or a CSS conflict. If your developer broke it then have them revert whatever they did to break it.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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6 years 3 months ago #300919 by mboaria
Yes you are right. Now it is fixed =) sorry.

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6 years 2 months ago #301750 by mboaria
Hi Kyle!,

We migrate to php 7.1 in our live site and creating a testing site also with a 7.1. The strange thing is that in our live site lightbox images loads slow but in our testing site it lows really really faster like your demo:

Live site: maiten.com/staff

Testing: nuevo.maiten.com/staff

Both site have the same content, plugins, modules, etc....

Could you check what could be the problem please?

Thanks.

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6 years 2 months ago #301762 by krileon
Compare your 2 sites and ensure they're exactly identical. Probably something installed, not installed, or configured differently on your test site compared to your live site, but it's clear the cause isn't CB Gallery.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

6 years 2 months ago #301763 by mboaria
Ok I thing I have note is that in our testing site there is not SSL, could be that the reason?

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