Do you have e-mail confirmation or moderator approval set for users and have you approved them?

In CB Settings I have:
Require Admin Approval = NO
Require Email Confirmation = NO

Was funds actually draw from the user, how many users is this affecting?

No because all my plans offer FREE trials so funds are not supposed to be withrawn until the trial ends.

Upon further testing, I found out that the problem occurs ONLY for those plans with a Free trial period.
I created a test plan that does Not provide a free trial period and everything works there (account is activated, user receives emails, subscription gets activated).

I then modified the same test plan to have a Free 1-day trial period. This is when the problem occurs. The thank you notes on the site are displayed but the account is not activated, no emails are sent and the subscription remains inactive asking the user to PAY when trying to login.

So, it seems that the account and subscription get activated only when Paypal withdraws money and Not during trial periods. I doubt this is a Paypal problem because this used to work in CBSubs 1.0.1 (as you might realize, I've been constantly testing it).

I hope this gives you more insight on where the issue can be. Offering Free trials is a Must for us. I really need a solution as I was supposed to make my site "live" last week but was waiting for the bug fixes in CBSubs 1.0.2. I can't really wait that long anymore

Thanks for all your help!

Carlos

Post edited by: carlosleon0615, at: 2009/07/17 02:54

I've found that paypal does not and will not accept payments of $0.

That is Only true for 1-time payments.

For auto-recurring Subscriptions, Paypal has the ability to offer a FREE ($0.00) trial period and then automatically charge. This is part of the regular Paypal subscription configuration.

As I've been saying, this had been working since CBSubs 1.0!

How can I help you reproduce the problem?
It's simple. Create an auto-recurring plan that gives a free-trial period. Subscribe to it and you'll see that Paypal correctly accepts the terms (Free Trial for X days, then $y.yy each ZZ). When you click on pay, Paypal correctly tells you that "Your FIRST payment of $0.00 has successfully posted. You'll now be redirected to XXX company [the original site where they subscribed]."

You or one of the developers could try the same in CBSubs 1.0.1 and see if you get different results (which I bet you will, it will work there). This way, that might help the developers realize this is a REAL Big issue and hopefully this can get bumped up in Priority.

I'm persistant on this because this one feature (Using Paypal to offer free trials and then automatically charge on specified periods) was the reason why I purchased CBSubs switching from JoomSuiteMember. And was happy to see it working flawlessly at the beginning.

Please don't drop the ball on this.

Thanks for your efforts,

Carlos

Post edited by: carlosleon0615, at: 2009/07/17 15:45

I guess I'll have to revert back to CBSubs 1.0.1

Is there any special instructions on how to do that? Or should I just uninstall all plugins, module and main component, then reinstall their 1.0.1 version?

Will the settings and plans remain intact or will they be lost?

Thanks,

Carlos