I think it looks right. I have a level in between registered and the moderators ("Staff Members"), but they are still a child(parent?) of the Registered group
Public
|— Guest
|— Registered
|—|— FSE Staff Members
|—|—|— BoD Member (<-- my Board of Directors - "site owners")
|—|—|— Pilot Service Rep (<-- my moderator group)
I have several other "Staff Member" user groups parallell with these 2 (coders, documentation managers, etc.), but I removed them from the copy/paste for clarity.
If your moderator group is "Pilot Service Rep" they should only be able to edit "FSE Staff Members" and "Registered" users. They won't, for example, be able to edit "BoD Membe". The below is another situation that could be present.
Public
- Registered <- Can Edit
- - Members 1 <- Can Edit
- - - Moderator <- CB Moderator
- - Members 2 <- Can NOT Edit
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Yes, they should be able to edit Registered users. However, if the default usergroups were removed and you recreated a Registered usergroup there's a possibility it's going to have a hard time determining a parent/child relationship. Also ensure the Registered user you're trying to edit doesn't have "BoD Member" or "Pilot Service Rep" usergroups as your moderators have no permissions to edit them.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.