CB Juice - save users generates blank white screen

7 years 3 months ago #288489 by 3cellhosting
CB Juice V2-3.3.2
CB 2.0.15
Joomla 3.6.4

When I try to export users I simply get a white screen. I have turned off gzip as per older posts on similar issues.

Any ideas?

Downside is we have missed some users off of site after transfer and upgrades. Would prefer to bulk import but I need an export first to remove duplications.

Cheers

David

David
www.3cellhosting.com - where personality, creativity and integrity come as standard.

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7 years 3 months ago #288491 by wolverton
Please set error reporting to Maximum in Joomla global configuration/server and try to reproduce the problem, then report back any error messages.

Are you using menu item to save?
If so, try this instead. Go to Process CSV page, select "save users" below the green Go button... then click Go.

Another problem could be if you are using a backend template other than the standard one.

Or you could have a PHP memory_limit issue.

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