Unable to upload file type .docx ?

10 years 5 months ago #167450 by cliffvt
Unable to upload file type .docx ? was created by cliffvt
Hi

Probably me being stupid, but users cannot upload a Microsoft Word 2007 extension .docx file to the files tab in groups. I can't seem to find where to specify valid file extensions - where are these set, please? I've looked in GJ configuration but can't find it there either. Can't find it in the manual either.

In the CB Groupjive File Plugin - it says "Provides groups with a File Gallery to easily and quickly share files between one another. Configured from within GroupJive Configuration when published" but in GroupJive Configuration I cannot find file settings either... Any help appreciated.

Thanks

Cliff

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10 years 5 months ago #167480 by krileon
Replied by krileon on topic Re: Unable to upload file type .docx ?
Please navigate to CB GroupJive within Plugin Management followed by Configuration. Once there click the Integrations tab and scroll the File Integration. There you'll find a text input where you can supply a comma separated list of allowed extensions.


Kyle (Krileon)
Community Builder Team Member
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8 years 9 months ago #220253 by cte2087
Replied by cte2087 on topic Re: Unable to upload file type .docx ?
Kyle,
Great answer and easy to find. I was wondering if you can give me a hint to what I might be missing to actually see a "file upload" field in the "file" tab in GroupJive. For the life of me I cannot figure out how to add the file upload filed or the image upload field in a person's profile.

Any help in the right direction will be greatly appreciated.

Thanks,
CTE2087

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8 years 9 months ago #220328 by krileon
Replied by krileon on topic Re: Unable to upload file type .docx ?
Don't understand the question. It doesn't add anything to profile. It's for groups. Navigate to a group, click the Files tab, and click Upload File button for the upload form to open.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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