New site - Importing Subscription info

10 years 11 months ago #149834 by srinadhk
New site - Importing Subscription info was created by srinadhk
We've recently purchase cb subs component. Currently we’re trying to import subscription information from an old system. We’ve some current members who’re active (2 months grace period for this plan) but not paid yet. We want to load the members (from import icon area) and be able to see these subscription records also in Basket icon area so that we can process payment on the phone. Can you tell me a way to do this?

I did try uploading it using the import tool, modifying the status to registered unpaid but the record does not show in the basket icon area.

Thanks in advance!

Please Log in to join the conversation.

10 years 11 months ago #149930 by krileon
Replied by krileon on topic Re:New site - Importing Subscription info
The import feature does not create a unpaid basket in the way initiating an offline payment from frontend does. You would need to login for the user and start an offline payment or discuss with the user of the phone concerning payment, once received simply give them a subscription from backend. Import is not a way to initiate offline payments, it's simply to import subscriptions (typically active ones) and is NOT gateway dependent.

Post edited by: krileon, at: 2011/01/03 16:38

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.127 seconds

Facebook Twitter LinkedIn