Please provide the full address you're trying to use (you can PM it if you don't want it public here) and will see why it won't get the location for it.

Have tried the address you supplied and it works perfectly fine in all my tests. Please see the below of it working.

Clickable location:


Map popup:


It uses an HTTP request on Event save to to Google to try and grab the location object for latitude and longitude. Perhaps for whatever reason the HTTP request does not work on your host? To debug the HTTP request you'll need to navigate to the below file.

/components/com_comprofiler/plugin/user/plug_cbgroupjive/plugins/cbgroupjiveevents/cbgroupjiveevents.php

Once open locate the saveEvent function and within it look for if ( ! $snoopy->error ) { and just before that add var_dump( $snoopy ); and attempt to save an Event and review the response information.

I don't know what to tell you. It's a simple HTTP call to Googles API. If it's not working then you've something on your host preventing the HTTP call from working perhaps (firewall maybe? functions used by CBs Snoopy library disabled?).

You can try navigating to Googles API response directly using the below URL structure and see what Google responds.

Don't forget to urlencode the address first (plenty of online tools can do this for you).

The entire exchange is handled within the Event integration on lines 892 and 914. You need to ensure a Location and Address are supplied when creating the event.

If you get a response using the direct URL method above then there's no reason for it not to work in GJ. If you do get a response please PM backend super administrator login credentials and will take a look.